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FROM THE ARCHIVES:
November 4, 2002 Haute Mental Hospitals
Offer By
PAUL GLADER PROVIDENCE, R.I. -- With Jacuzzi jets in the private bathrooms, a gourmet chef in the kitchen and antique furniture throughout, Duncan Lodge has the trappings of an elegant hotel. In reality, it's an elegant psychiatric ward that opened its oak doors for business this past Friday. And at $2,000 a day for one of Duncan Lodge's five private rooms, perhaps it isn't surprising that this new unit of Butler Hospital here should have such amenities for the executives, celebrities, professional athletes and other well-off patients it hopes to treat for psychological problems, substance abuse or a combination of the two.
The three-story Victorian lodge was built 114 years ago on the grounds of Butler to house the psychiatric hospital's president. Over the years, it became mostly vacant, used for the annual staff Christmas party or to shelter snow-stranded nurses. Recently renovated for $1 million, it's now the latest player to enter the emerging market of what some call "psychiatric spas" or luxury mental-health wards. The intent, say officials at Butler, which is affiliated with Brown University, is to find new ways to bolster the nonprofit hospital's faltering bottom line, which they predict will fall $1 million short of this year's $48 million budget. "We hope, by opening Duncan Lodge, we can provide a stream of support to keep the hospital open," says Butler President Patricia Recupero. She says the lodge, if successful, could bring in nearly $3.7 million in annual revenue and offset Butler's losses. With ads appearing or planned in the New Yorker, Brown University's alumni magazine and national newspapers, Butler officials are hoping to attract flocks of wealthy patients from the Washington-Boston corridor. The field, small as it is, is getting a bit crowded. Harvard-affiliated McLean Hospital in Belmont, Mass., opened its own high-end psychiatric facility, the Pavilion, in 1999. It plans to open two more private rooms soon, going to eight beds from six. At Sheppard and Enoch Pratt Hospital in Towson, Md., a six-bed, $1,500-a-day facility, the Retreat, opened in June and is expanding to eight beds as well. Other psychiatric hospitals say they might follow suit.
"It's important to give patients and consumers choices," says Mark Covall, executive director of the National Association of Psychiatric Health Systems. He says the number of psychiatric units in general hospitals dropped 13% between 1999 and 2000, going to 1,300 from 1,500. He adds that the limitations of managed-care policies in recent years put many of the nation's specialized psychiatric hospitals in jeopardy, with about 50 closing their doors. "Regardless of what steps [psychiatric] hospitals are taking, they're hurting," says Steven Mirin, medical director of the American Psychiatric Association and former chief executive of McLean. "With the recent economic downturn, support from investment income and private philanthropy is much more difficult to come by." To survive, psychiatric hospitals such as Butler have had to be innovative -- offering more outpatient treatment, selling excess property to developers, opening assisted-living centers and, now, opening high-end treatment facilities like Duncan Lodge for those who can afford them. With wards for the well-to-do, Butler and McLean are, in some ways, returning to their roots. In the 19th century, the carriage trade helped found both hospitals as idyllic asylums for their loved ones. But Alan Gordon, Duncan's medical director, stresses that the new unit is no spa. "It's a psychiatric facility," he says. The luxury, however, is evident. Four-star touches at Duncan include fresh flowers daily in each patient's room. A high-speed Internet connection, a flat-screen TV and a DVD player are in each room also. A concierge will arrange transportation -- by limousine, if need be -- to the gym, the movies, the symphony or wherever else deemed suitable for a patient's treatment. By contrast, a standard psychiatric ward at Butler has a single pay phone that all patients share, mashed potatoes for dinner in a cramped cafeteria, and two roll-away hospital beds in each room. Posters adorn the cement-block walls instead of framed paintings like those in Duncan Lodge.
The disparities disturb critics. "If the amount of care you can get is based on how many dollars you have, that is really scary," says John David Goodson, a professor of medicine at Harvard University who isn't affiliated with McLean. "In health care, we pride ourselves on not doing that." But the hospitals insist that all patients get the same psychiatric care -- those in deluxe facilities just get a few more perks. James Chu, McLean Hospital's medical director, says, "The rich and the poor are treated by the same doctors in this institution. It is not true they get different service. They get different amenities." With rooms at $2,300 a day, McLean's Pavilion provides initial treatment and diagnosis of mild forms of bipolar disorder, schizophrenia and serious depressive ailments during stays of less than a month. The Pavilion and the other high-end psychiatric wards say they don't take patients who are a danger to themselves or other patients. While catering to well-off patients has been partly the key to McLean's growth in recent years, McLean's leaders warn that private-pay facilities are not a financial panacea. "Butler may be surprised. I just don't know what they are expecting," says Bruce Cohen, chief executive of McLean, noting that the Pavilion lost about $500,000 during its first year in 1999 and had profits of less than $500,000 in 2000 and 2001. Butler officials studied census data on the number of millionaires in their region before launching Duncan Lodge. They also took notes from well-established substance-abuse clinics used by the rich and famous such as California's Betty Ford Clinic, Promises of Malibu, Arizona's Sierra Tucson and Connecticut's Silver Hill Hospital. Duncan Lodge's Dr. Gordon says: "There is room in substance abuse and psychiatry for treatment that is individualized. In terms of psychiatry, there is frighteningly little for high-end patients." Write to Paul Glader at paul.glader@wsj.com3
Updated November 4, 2002
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2002 Dow Jones & Company, Inc. All Rights Reserved Printing, distribution, and use of this material is governed by your Subscription agreement and Copyright laws. For information about subscribing go to http://www.wsj.com |
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FROM THE ARCHIVES:
October 9, 2002 Drug
Companies Push Japan Once-Taboo Illness Gets New Face As TV Star Speaks About DiseaseBy
PETER LANDERS TOKYO -- In April 1996, a producer at Japan's biggest television broadcaster stumbled across a paperback copy of "Listening to Prozac" in a Tokyo store. By that time, the antidepressant was a household name in America, and the book had become a best-selling study of how medicine can affect the mind. But the Prozac revolution had barely created a ripple in Japan. Producer Kenichiro Takiguchi persuaded his bosses to air a 50-minute prime-time special portraying depression as a treatable disease rather than a character flaw. Millions watched, and more than 2,000 viewers called in afterward to thank the network. It was the beginning of an extraordinary transformation in Japan. Once, says Mr. Takiguchi, "no one would say, 'I have a psychiatric illness.' ... It was a really shameful disease." Today, thanks in part to Mr. Takiguchi's show and the marketing efforts of several giant pharmaceutical companies, many Japanese doctors have embraced the new model of depression, and there are two fast-selling Prozac-type drugs on the market -- although the country still has to wait another two years for Prozac itself. Japan's experience in some ways mirrors that of many other industrialized nations outside the U.S., which still accounts for three-quarters of the world's $16 billion antidepressant market. But Japan's attitude toward mental illness also offers an insight into the country's culture. As the nation plunged into deep economic slump in the late 1990s, widespread bankruptcies and layoffs contributed to an increasing divorce rate and a suicide rate that is now double that of the U.S. Yet through the end of the decade, Japanese psychiatrists continued to focus almost exclusively on psychosis and depression severe enough to require hospitalization. In such extreme cases, they administered older forms of antidepressants, known as tricyclics, which have more side effects than the newer, Prozac-class drugs. Sufferers of milder forms of depression typically neither sought nor received treatment, either through psychotherapy or medication. Eli Lilly & Co., the inventor of Prozac, didn't even try to market it in Japan during the 1990s, thinking the sales would be too small because "people's attitude toward depression was very negative," says a spokeswoman. Other Japanese barriers also slowed the entry of antidepressants. For instance, until recently, Japan barred drug makers from using results from foreign studies in new-drug applications. So when one Japanese pharmaceutical company, Meiji Seika Co., wanted to market an antidepressant in the late 1980s, it had to start from scratch, even redoing animal tests. When Meiji sought to get the drug approved for obsessive-compulsive disorder, which is medically related to depression, it found Japan didn't have any standard test for measuring the disorder. So it had to write its own based on a translation of the U.S. standard. Meiji's drug, which it sells under the name Luvox, was finally approved by Japanese regulators in 1999 -- making it the first Prozac-class drug available in Japan. But the real challenge was getting the drug accepted by the Japanese public. Meiji and the two other companies that share rights to sell the drug in Japan -- the drug's inventor, Solvay SA of Belgium, and a larger Japanese company, Fujisawa Pharmaceutical Co. -- set about effecting nothing less than a sweeping cultural change. One crucial step: altering the language people use to discuss depression. The Japanese word for clinical depression, utsu-byo, had unpleasant associations with severe psychiatric illness. So Meiji and its partners began using the phrase kokoro no kaze, which loosely translated means "the soul catching a cold." The message: If you take pills to fix a stuffy nose in wintertime, why not do the same for depression? Norikazu Terao, who directed marketing for Meiji and its partner companies, says he would constantly trot out the kokoro no kaze line to explain to Japanese reporters why the taboo surrounding the disease should be lifted. (The origin of the phrase isn't clear, but Mr. Takiguchi's TV program had remarked that Americans took Prozac as if it were cold medicine.)
Ichiro Kitasato, Meiji's president, read "Listening to Prozac" and required all senior pharmaceutical managers to do the same. But that was tough: The book, which was written by psychiatrist Peter Kramer and published in the U.S. in 1993, has yet to be translated into Japanese. So they split up the work, each reading a chapter and reporting its main message to the others, recalls Katsuyoshi Ogawa, head of product management. Dr. Kitasato, the scion of a well-known Japanese medical family, recalls that he jumped at the chance to market the drug when Solvay was looking in the late '80s to bring it to Japan. "People in the company said there are too few patients in Japan," he says. "But I looked at the U.S. and Europe... and thought this is sure to be a big market." The marketing drive accelerated in December 2000, when GlaxoSmithKline PLC became the first Western company to get approval on its own for another Prozac-class antidepressant, Paxil. These antidepressants, known as selective serotonin reuptake inhibitors, or SSRIs, work by improving the flow in the brain of serotonin, a chemical thought to help control mood. Glaxo helped form and underwrote a committee of psychiatrists and depression patients, which in turn signed up a top Japanese advertising agency to create a fancy Web site called utu-net.com. The site, which doesn't mention Glaxo's sponsorship, features articles about depression, all with the underlying message that drugs can help. It includes a testimonial from former TV talk-show host Hiroshi Ogawa, who tells how depression nearly led him to commit suicide in 1992 before older antidepression drugs helped him to recover. A Glaxo spokesman says the site keeps quiet about its backer because it wants to focus attention on awareness of depression rather than on a specific company or medication. Declining Suicides The number of suicides in Japan each year -- which hit a peak of 33,048 in 1999 -- declined 3.3% in 2000 and another 2.9% in 2001, the first full two years that SSRIs were available. However, the rate remains very high compared with earlier years, and many factors can contribute to suicide, so it's too early to tell whether the new drugs contributed to the reduction.
Japanese sales of GlaxoSmithKline's Paxil reached ¥12 billion ($96.5 million) in 2001, its first full year on the market, and the figure is on track to rise this year. By comparison, U.S. sales of the drug last year were $1.8 billion. Japanese sales of Luvox and Depromel -- the name under which the drug is sold by Meiji's marketing partner, Fujisawa -- totaled ¥14.5 billion last year. (In May Solvay removed Luvox from the U.S. market, where it had been approved to treat obsessive-compulsive disorder, after the Food and Drug Administration cited problems with documents filed by Solvay to the FDA. The company, which has been the drug's U.S. marketer, says Luvox is safe and expects it to be back on the market next year. The generic form of the drug, fluvoxamine, is still sold in the U.S.) Other drug companies have also ramped up their efforts in Japan. Pfizer Inc. had started trials of its blockbuster Zoloft in Japan in the early '90s, but its crucial large-scale human trial failed to use strict enough standards when picking patients, says Kenneth Wolski, who oversaw the trial as head of development for Pfizer's Japan subsidiary until he left the company in 1996. The company's new-drug application, which has been pending with Japanese regulators since 1998, hasn't been approved. A Pfizer spokesman blamed the low awareness of depression in Japan at the time, and "different standards in clinical-trial design." Two months ago, Pfizer announced a new clinical trial of Zoloft at 20 sites across Japan. And Prozac -- which had world-wide sales of $1.99 billion and U.S. sales of $1.53 billion last year -- is finally coming to Japan. Andrew Macarenas, head of Lilly's Japan operations, says it should be on the market by 2004 -- some 17 years after it first went on sale in the U.S. The company is preparing the way by paying for the activities of a committee of Japanese doctors that promotes awareness of depression. The committee holds seminars for doctors and operates a Web site. "A number of things are happening to take mental health out of the cupboard" in Japan, says Mr. Macarenas. "It's not a taboo anymore." The message from drug companies has fit well with Japan's medical culture. Japanese doctors are accustomed to loading up patients with medication, and are permitted to sell drugs directly to patients, often at a significant profit. Meiji and Glaxo have conducted hundreds of seminars about depression for general practitioners and psychiatrists across Japan, and the companies say interest is strong. Atsushi Satomura, a psychiatrist in the Tokyo suburb of Fujimi, says he gets most of his information about treatment regimens from "lectures sponsored by drug companies." He says he is "constantly" visited by drug salespeople. Image Change Some psychiatrists have begun changing their image to reach out to less severely ill patients. Traditionally, Japanese psychiatrists worked in either general hospitals or psychiatric hospitals, known as seishin byoin -- a term that suggests buildings surrounded by barbed wire and patients in a drugged stupor. Recently, hundreds of psychiatrists have opened stand-alone offices designed to serve the general public, dubbing such places mentaru kurinikku -- a more benign term that derives from the Japanese pronunciation of "mental clinic." "People with mild depression or panic disorder don't want to go to a psychiatric hospital," says Dr. Satomura, who worked for many years in large hospitals but last year opened a solo practice called the Fujimi Mental Clinic. Dr. Satomura says it's become easier recently to diagnose many of his patients because they often have heard about depression from books and the popular media, and describe their symptoms clearly. He says 70% of his patients are women; they often complain that they've lost all energy to do household tasks such as cooking and cleaning. Unlike in the U.S., where a wide variety of psychologists, clinical social workers and other practitioners can receive a state license, the Japanese government doesn't officially recognize nonphysicians in the mental-health field. The national health-insurance system covers visits to a psychiatrist as well as psychiatric drugs and hospitalization, but it doesn't pay psychiatrists any more for an hour-long psychotherapy session than it does for a quick visit to get a prescription refilled. Many U.S. specialists believe the drugs work best in combination with psychotherapy, also known as talk therapy. But in Japan, many people -- including some psychiatrists who administer the drugs -- dismiss Western-style psychotherapy as alien to Japanese culture. Recently, a few private bodies have begun licensing so-called counselors to provide such therapy. Some big Japanese companies, worried about potential lawsuits from families of suicide victims, have started programs such as mental-health hotlines to give troubled employees easier access to psychiatrists and counselors. And some reformers are pushing for the government to provide insurance coverage for counseling, but these changes are still in their infancy. In Japan, "there's no tradition of paying money to visit a counselor," says Kentaro Kawakami, head of the Japan Counseling Association, a licensing body for counselors. Still, it's a far cry from a decade ago. Hiroko Mizushima, who was a medical student specializing in psychiatry at prestigious Keio University in the early 1990s, says, "We weren't taught anything about how depression is increasing or how it's the disease of the modern age." Instead, the traditional Japanese view prevailed, that depression was just a figment of the imagination that could be solved with konjo, or willpower. "There's been a big jump in progress," says Shuko Fujiomi, a 40-year-old who has struggled with depression. "Recently it's become something you can say more lightly." Ms. Fujiomi has publicly discussed her depression, including on a TV show this year. Her career, creating books of cartoons for adults -- a popular Japanese art form -- has flourished, and she has even written one called "Let's Go to a Psychiatrist!" Ms. Fujiomi says many of her friends in the entertainment world are open about their depression, but -- much as in the U.S. -- employees of big companies are more reticent. "They're worried they'll be fired," she says. Even that is changing. One of Japan's top business magazines recently devoted 26 pages to a cover story on depression. It encouraged business people to seek treatment by explaining that the disease is more likely to strike talented and hard-working employees than slackers. Write to Peter Landers at peter.landers@wsj.com1
Updated October 9, 2002
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Copyright
2002 Dow Jones & Company, Inc. All Rights Reserved Printing, distribution, and use of this material is governed by your Subscription agreement and Copyright laws. For information about subscribing go to http://www.wsj.com |
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